Privacy Policy Loop Freight Limited

Welcome to Loop Freight Limited. We operate as an IT bases integrated logistical solution
service, where we connect Shippers and Truck Vendors to fulfil the logistical needs of clients
efficiently (hereinafter referred to as “Service”).
This Privacy Policy explains how we collect, use and (under certain conditions) disclose your
personal information and also explains the steps we have taken to secure your personal
information. Finally, this Privacy Policy explains your options regarding the collection, use and
disclosure of your personal information. This policy also applies to any mobile applications that
we develop for use with our services and Team specific pages on the Site, and references to
this “Site”, “we” or “us” is intended to also include these mobile applications. Please read below
to learn more about our information practices. By visiting the Site/App directly or through any
other medium, you accept the practices described in this Policy.
Data protection is a matter of trust and your privacy is important to us. We shall therefore only
use your name and other information which relates to you in the manner set out in this Privacy
Policy. We will only collect information where it is necessary for us to do so and we will only
collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is
relevant for the purposes for which it was collected.
This is the first version of our Privacy Policy
1. Data that we collect
We may collect various pieces of information if you seek to use our services.
We collect, store and process your data for processing your purchase on the Site and any
possible later claims, and to provide you with our services. We may collect personal information
including, but not limited to, your title, name, gender, date of birth, email address, postal
address, delivery address (if different), telephone number, GPS location, mobile number, fax
number, payment details, payment card details or bank account details.
If you are a Customer planning to ship something using our service, we will ask you for
information about the sender location and contact and recipient location and contact of the

We will use the information you provide to enable us to process your orders and to provide you
with the services and information offered through our website/App and which you request.
1. We will use the information you provide to administer your account with us;
2. Verify and carry out financial transactions in relation to payments you make;
3. Audit the downloading of data from our website/App;
4. Improve the layout and/or content of the pages of our website/App and customize them
for users;
5. Identify visitors on our website/App;

6. Send you information we think you may find useful or which you have requested from us,
including information about our products and services.
We may pass your name and address on to a third party in order to make delivery of the product
to you (for example to our logistical partner or supplier). You must only submit to us information
which is accurate and not misleading and you must keep it up to date and inform us of any
Your actual service details will be stored with us, but for security reasons cannot be retrieved
directly by us. However, you may access this information by logging into your account on the
Website/App. Here you can view the details of your orders that have been completed, those
which are open and those which are shortly to be dispatched and administer your address
details, bank details (for payment / refund purposes). You undertake to treat the personal
access data confidentially and not make it available to unauthorized third parties. We cannot
assume any liability for misuse of passwords unless this misuse is attributable to our
Other uses of your Personal Information
We may use the information provided through the Website/App for opinion and market research.
Your details are anonymous and will only be used for statistical purposes. Any answers to
surveys or opinion polls we may ask you to complete will not be forwarded on to third parties.
We may also send you other information about us, the Service, our products, sales promotions,
our newsletters, anything relating to other companies in our group or our business partners. If
you would prefer not to receive any of this additional information as detailed in this paragraph
(or any part of it) please click the 'unsubscribe' link in any email that we send to you. Within 7
working days (days which are neither (i) a Friday, nor (ii) a public holiday anywhere in
Bangladesh) of receipt of your instruction we will cease to send you information as requested.
We may further anonymize data about the users of the Website/App generally and use it for
various purposes, including ascertaining the general location of the users and usage of certain
aspects of the Site or a link contained in an email to those registered to receive them, and
supplying that anonymized data to third parties such as publishers. However, that anonymized
data will not be capable of identifying you personally.

Third Parties and Links
We may pass your details to other companies that are associated to us. We may also pass your
details to our agents and subcontractors to help us with any of our uses of your data set out in
our Privacy Policy. For example, we may use third parties to assist us with delivering products
to you, to help us to collect payments from you, to analyse data and to provide us with
marketing or customer service assistance.
We may exchange information with third parties for the purposes of fraud protection and credit
risk reduction. We may transfer our databases containing your personal information if we sell
our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or
disclose your personal data to third parties without obtaining your prior consent unless this is

necessary for the purposes set out in this Privacy Policy or unless we are required to do so by
law. The Website/App may contain advertising of third parties and links to other sites or frames
of other sites. Please be aware that we are not responsible for the privacy practices or content
of those third parties or other sites, nor for any third party to whom we transfer your data in
accordance with our Privacy Policy.
Cookies are tiny text files which identify your computer to our server as a unique user when you
visit certain pages on the Site, and they are stored by your Internet browser on your computer's
hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time
while you are on, or want to enter, the App/website. We only use cookies for your convenience
in using the App/Site and not for obtaining or using any other information about you. Your
browser or phone can be set to not accept cookies, but this would restrict your use of the
App/Website. Please accept our assurance that our use of cookies does not contain any
personal or private details and are free from viruses.

This website uses Google Analytics, a web analytics service provided by Google, Inc.
("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help
the website analyze how users use the site. The information generated by the cookie about your
use of the website (including your IP address) will be transmitted to and stored by Google on
servers in the United States. Google will use this information for the purpose of evaluating your
use of the website, compiling reports on website activity for website operators and providing
other services relating to website activity and internet usage. Google may also transfer this
information to third parties where required to do so by law, or where such third parties process
the information on Google's behalf. Google will not associate your IP address with any other
data held by Google. You may refuse the use of cookies by selecting the appropriate settings on
your browser, however, please note that if you do this you may not be able to use the full
functionality of the App/website. By using our App/Website, you consent to the processing of
data about you by Google in the manner and for the purposes set out above.
2. Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in
this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply
with our legal obligations (for example, if we are required to retain your data to comply with
applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained
for a shorter period, except when this data is used to strengthen the security or to improve the
functionality of our Service, or we are legally obligated to retain this data for longer time periods.

3.Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on –
computers located outside of your state, province, country or other governmental jurisdiction
where the data protection laws may differ from those of your jurisdiction. If you are located

outside Bangladesh and choose to provide information to us, please note that we transfer the
data, including Personal Data, to Bangladesh and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents
your agreement to that transfer.
Loop Freight Limited will take all the steps reasonably necessary to ensure that your data is
treated securely and in accordance with this Privacy Policy and no transfer of your Personal
Data will take place to an organisation or a country unless there are adequate controls in place
including the security of your data
and other personal information.
4. Security
We have in place appropriate technical and security measures to prevent unauthorized or
unlawful access to or accidental loss of or destruction or damage to your information. When we
collect data through the App/Website, we collect your personal details on a secure server. We
use firewalls on our servers. Our security procedures mean that we may occasionally request
proof of identity before we disclose personal information to you. You are responsible for
protecting against unauthorized access to your password and to your computer.

5. Your rights
If you are concerned about your data, you have the right to request access to the personal data
which we may hold or process about you. You have the right to require us to correct any
inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop
using your personal data for direct marketing purposes.